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EdSmart’s ISO 27001 Certification: Protecting School Data and Workflows

Compliance

Schools manage some of the most sensitive information in their communities. From student records and medical information to parent contact details and consent documentation, this data sits at the centre of many everyday school processes.

Protecting that information is critical.

EdSmart is certified to ISO/IEC 27001, the internationally recognised standard for information security management systems (ISMS). This certification demonstrates that EdSmart has implemented robust systems, policies and controls to protect the confidentiality, integrity and availability of the information entrusted to it by schools.

What ISO 27001 Certification Means

ISO/IEC 27001 is the global benchmark for managing information security. It provides a framework that helps organisations identify risks, implement appropriate controls and continually improve their security practices.

For schools, working with ISO-certified providers offers additional confidence that the systems supporting their operations are designed and managed with security at their core.

Certification confirms that an organisation:

  • systematically manages information security risks

  • protects sensitive information through documented controls and policies

  • maintains processes for monitoring and improving security practices

  • undergoes independent audits to verify compliance with international standards

Importantly, ISO certification is not a one-off milestone. Organisations must maintain and continually improve their security practices to retain certification.

Why Security Matters for School Administration

Modern schools rely on digital systems to manage a wide range of administrative processes, including:

  • excursions and activity approvals

  • student wellbeing documentation

  • duty-of-care records

  • parent communication

  • policy acknowledgements and forms

These processes depend on secure access to accurate information.

Schools must be confident that the systems supporting these workflows protect sensitive data while ensuring staff can access the information they need to carry out their responsibilities.

Strong security practices help ensure that data is protected, access is controlled appropriately, and records remain reliable and auditable.

Security Built Into Everyday Workflows

At EdSmart, information security is embedded into the way the platform is designed, developed and operated.

The platform helps schools digitise and manage administrative workflows while maintaining strict controls around data access, storage and protection.

This means schools can confidently manage processes such as approvals, communication and documentation knowing that the underlying systems meet recognised security standards.

By combining secure infrastructure with structured workflows, EdSmart supports schools in running important administrative processes safely and consistently.

Ongoing Commitment to Security

Maintaining ISO 27001 certification requires continuous monitoring, regular audits and ongoing improvement of security controls. EdSmart has been certified since 2022 and continues to invest in security practices, policies and technology to ensure schools can rely on the platform to support their operations securely.

This commitment is also reflected in EdSmart’s participation in national education technology assurance frameworks such as Safer Technologies 4 Schools (ST4S), which assesses technology providers across security, privacy and functionality.

Together, these standards provide schools with confidence that the systems supporting their administrative workflows meet rigorous security requirements.

Secure Foundations for School Processes

As schools continue to move away from paper-based administration, secure digital systems are becoming increasingly important.

Whether managing approvals, maintaining records or communicating with families, schools need technology that supports their processes while protecting sensitive information.

ISO 27001 certification helps ensure that the systems underpinning those processes are designed to meet high standards of security and reliability.

Because when it comes to school administration, protecting data is not just about technology, it’s about ensuring the processes that rely on that data can run safely and confidently every day.

Curious how schools manage approvals and administrative processes digitally? Contact EdSmart and see how we help schools run compliant workflows without adding admin.

Written By:
Giorgia Goulas

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